Elite Operational Management (Ops)

Strategic Ops Excellence: The Elite Operational Management Programme

Know and Learn the central principles and practices that drive smart operations management in this free online diploma course.
This programme explains the role of an operations manager and breaks down the key decision-making skills that define the job. We show you how to ensure the smooth running of your business’ operation as you coordinate the daily creation and delivery of goods or services to its customers. We know that ‘professionals talk about logistics’ so sign up for this course to hone your management abilities and take the next step in your career.

In This Program, You Will Know How To:

• Define the role of operations management in decision-making.
• Outline the historical development of operations management.
• Explain the ‘input/output’ transformation model.
• Describe the four stages of Hayes and Wheelwright’s ‘Four Stages of Operations Contribution’.
• Calculate ‘overall equipment effectiveness’ (OEE)
• Compare the two key types of quality management approaches.
• Define the four major types of quality costs.
• Identify the main causes of the ‘bullwhip effect’ (or ‘Forrester effect) in the supply chain & explain how to combat it.
• State the purpose of the ‘lean production’ philosophy.
• Describe the purpose of ‘kanban systems’ and ‘heijunka boxes’.
• Discuss the four types of inventory management technique.

Endorsement
At the end of this programme, successful learners will receive a Certificate of Achievement from the UKTDC.

In every business entity, there exists an operations function, regardless of its official nomenclature as ‘operations’. The majority of organisations engage in the production of goods or services, and the term ‘operations management’ encompasses the entirety of activities necessary for the creation and delivery of these offerings to customers or clients. Our Elite Operations Management Programme at UKTDC is designed to impart a comprehensive and pragmatic understanding of the central principles, practices, and standards within the domain of operations management.

Commencing with an elucidation of the role of an operations manager and an identification of the essential skills requisite for this role, our programme delves into the historical evolution of operations management as a discipline, with a particular emphasis on its focus on decision-making. This elite programme meticulously outlines the key facets of operations management, including the pivotal roles of quality and supply chain management. Additionally, we delve into strategies for effectively overseeing production systems and enhancing overall equipment effectiveness.

The programme, tailored for elite professionals, imparts a wealth of knowledge essential for comprehending and undertaking the responsibilities of a seasoned operations manager. We expound upon the crucial aspects of operations management, elucidating the decision-making skills required for managing personnel and the day-to-day operations of your organisation. Proficiency in handling both personnel and logistics is paramount for success as an operations manager. Enrol now to acquire this valuable skill and propel your career to the next stage with UKTDC.